Poka-Yoke is Not a Joke
Shingo’s trans-idiotic design insight was poka-yoke — Japanese for “avoid mistakes.” In effect, Shingo looked for the simplest, cheapest, and surest way to eliminate foreseeable process err…
The archive
Articles from hbr.org
Browse articles from hbr.org in the Akihabara archive.
The Chairman of Ryohin Keikaku on Charting Muji’s Global Expansion
In the late 1980s we tested the waters: Muji participated in an exhibition of Japanese products in London and sparked a great deal of interest from British retailers. Although Harrods was the first t…