From the archive

Japanese hotel chain sorry that hackers may have watched guests through bedside robots

Japanese hotel chain sorry that hackers may have watched guests through bedside robots

Japanese hotel chain HIS Group has apologised for ignoring warnings that its in-room robots were hackable to allow pervs to remotely view video footage from the devices.
The Henn na Hotel is staffed by robots: guests can be checked in by humanoid or dinosaur reception bots before proceeding to their room.
Facial recognition tech will let customers into their room and then a bedside robot will assist with other requirements.
The hotel is one of a chain of 10 in Japan which use a variety of robots instead of meat-based staff.
So far the reference is only to Tapia robots at one hotel, although it is not clear if the rest of the chain uses different devices.