KYODO NEWS - 8 hours ago - 22:20 | Lifestyle, AllA majority of companies where in-person customer service plays a major role in its business, such as banks and airline companies, have dress codes enforcing women to wear high heels, a Kyodo News poll found Monday.
While the sample size is small at 28 companies, the poll illustrates how entrenched high heels are as part of a woman's professional attire.
Kyodo News reached out in July to a group of 32 companies that included airplane companies, banks and insurance companies, department stores, hotels and cellphone companies.
Of the 28 that responded, 20 said they either have rules making high heels mandatory or encourage female employees to wear them.
The company allows staff to wear shoes other than heels if they make a request based on their health.