Most of the attention around
automation focuses on how factory
robots and self-driving cars may
fundamentally change our workforce,
potentially eliminating millions of
jobs. But AI that can handle
knowledge-based, white-collar work are
also becoming increasingly competent.
One Japanese insurance company, Fukoku
Mutual Life Insurance, is reportedly
replacing 34 human insurance claim
workers with IBM Watson Explorer,
starting by January 2017.
I personally think that some of the so called white collar work is much easier to be done using AI than blue collar work. And it is good to do so, so that people can work on more interesting tasks. I recently learned that machines cannot make piano tuning forks as accurate as those hand-made here.